This totally depends on your diet and how much tea/coffee etc you drink. Normally, we recommend repeating a full course every 6 months and try to top up every 3 months with generally 5 days worth.

No whitening system will ever whiten veneers or crowns as they are made of porcelain. The whitening strips will whiten natural teeth but normally when a crown or veneer goes in, they are matched to the shade of the teeth around them. As you get older, your natural teeth darken a little so whitening every 6 months will brighten your natural teeth closer to the shade of the porcelain.

No, we do not recommend using the whitening strips while pregnant or breastfeeding but you can use our whitening paste, pen and mouthwash.

Whitening your teeth is an active process so some people may experience sensitivity. Our system includes a vit e gum comforting oil which is what we use in clinical practice every day to reduce any irritation and rejuvenate the oral tissues.

Yes, Spotlight contains the ingredient hydrogen peroxide which is clinically proven to whiten teeth.

The longer strip is for your top teeth and the shorter strip is for your bottom teeth.

No, the strips are designed to be used for one hour every day for two weeks.

No, the strips have to be applied on natural teeth.

These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away.

Depending on the desired result, some people may require a second box. Make sure to use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.

If you wish to do a second box you can. Then top up maybe once or twice a week with a strip, it depends on your diet and lifestyle.

One or twice a week.

We advise people who are 18+ years to use our whitening strips. Below that age, you can use our whitening mouthwash, pen and toothpaste

Yes, our whitening strips are specifically designed for those with sensitive teeth or gums. Keep an eye on your gums for sensitivity, if you find they are sensitive try using our toothpaste for sensitive teeth.

Depending on how often you use it. It is ideal to be used on the go or as a top-up after your two-week whitening course.

If you’re looking to whiten your teeth, we recommend using a course of whitening strips and use the pen as a top-up or for getting rid of daily stains from tea, coffee, red wine or any dark coloured foods such as curries, chocolate or anything tomato-based

We see this product as a handbag hero that can be used on the go or as a top up for getting rid of daily stains

The whitening pen actively dissolves stains to whiten teeth, the results are immediate.

Yes, our sonic toothbrush has three different speed settings. If you find you have sensitive teeth or gums then the ‘sensitive’ speed level is perfect for you. It ensures you are receiving an effective clean without being too harsh on your gums or teeth.

Yes, kids can use the sonic toothbrush - just make sure they’re using the sensitive setting.

Charge time is a full 15 hours for our sonic brush to ensure it lasts the 70-day battery life.

We advise people to change their toothbrush head every 3 months.

We all know that we should floss everyday but it can be difficult to reach all aspects. A water flosser is a smarter, easier way to floss. It has a rotating head which makes it much easier to floss.  A water flosser removes bacteria from deep between the teeth and below the gum line where traditional brushing and flossing cannot reach, whilst stimulating the gum tissue to improve blood flow and circulation. 

Water flossing provides an effective way of flossing where traditional flossing is not possible- whether it be dental braces, bridges, crowns implants and periodontal pockets.

A Water Flosser is for absolutely everyone! If you struggle using traditional floss or simply want to improve your oral health. We particularly recommend a Water Flosser for people with braces, bridges, implants, crowns, periodontal pockets. It's suitable for anyone who wants a cleaner, fresher mouth.

Visit our blog (link is here) for more helpful tips on how to use our water flosser

We recommend using the water flosser before brushing your teeth to dislodge food and plaque which can then be effectively brushed away when brushing your teeth. 

Visit our blog (link is here) for more helpful tips on how to use our water flosser

Use your water flosser at least once a day, more often if you wear braces or have orthodontic work.

Open the bottom of the water tank

Extend the body of the water flosser

Fill the water tank with lukewarm water and close the seal shut

Before turning on the water flosser:

Place the tip inside your mouth while leaning over the sink and aim the tip at the gumline

Turn on the water flosser

Start on the outside of your top teeth and work your way from the top back tooth on the top right all the way around to the outside of the upper left back tooth

Start again on the inside of the upper right back teeth and work your way from the back tooth on the right all the way around to the inside of the upper left back tooth

Spray water along the gumline, pausing briefly between each tooth.

Top tip! Partially close your mouth to minimise water splashing, letting the water flow out of your mouth into the sink.

30 minutes (2 minutes for each use) 

If you use your water flosser once a day or less, it is recommended you charge it overnight, once a week. If you use it twice a day or more, charge the unit more frequently. 

Do not run the battery down completely as this may shorten the lifespan of the batteries. 

We advise charging the unit for 6 hours prior to first use. Insert the cable into the unit and insert the adapter into the power outlet. Unplug the charging cable from the unit prior to filling with water and during use. 

It will flash red when it needs to be charged.

Green LED light indicates fully charged. The battery will turn off automatically when fully charged. When left to charge, do not place near metal objects or water to avoid danger. 

If you have tried to charge your water flosser and it is still failing to work, please contact our customer care team on spotlightoralcare.com 

It comes with 3 different modes to suit your flossing needs.

Normal Mode: 

This continuous spray mode removes plaque and food residue with superior efficiency for that deep clean.

Soft Mode:

If you have sensitive teeth and gums, the soft mode will give you a gentler yet thorough clean.

Pulse Mode:

Pulse mode will massage your gums and clean between your teeth with 3 sprays per second.

1500 pulses per minute and a water pressure of between 80 - 160 psi.

Press the start button for 3 seconds to power on your water flosser. To select the mode you require, quickly press again. Once for normal mode, twice for soft mode and three times for pulse mode. The LED indicator light will change to the selected mode. Press the button for 3 seconds to power off. The water flosser will automatically shut down after 2 minutes of operation.

Due to lack of use the battery will enter a dormant state. Please allow up to 10 minutes for indicator light to show. 

Hard water deposits may build up in your unit, depending on the mineral content of your water. If left unattended, this may hinder performance. Clean internal parts by adding 2 tablespoons of white vinegar to a full reservoir of water. Point the tip into the sink, turn off the unit and run until empty. Rinse by repeating with a full reservoir of clean water. Repeat this process every 1-3 months to ensure optimal performance. 

Replace tips every 6 months. Replace orthodontic tips and periodontal tips every 3 months or when you see the tip beginning to wear.

The replacement tips can be purchased at SpotlightOralCare.com . Buy here

Yes, we advise starting with the ‘soft mode’ this will give you a gentler yet thorough clean.

Yes.

Suitable for use for children over 6 years of age, under adult supervision

Yes, the water flosser is suitable for anyone who wants a cleaner, fresher mouth. The   water flosser improves gum health by reducing bacteria below the gumline.

Yes, one of the main reasons for receding gums is gum inflammation. Using a water flosser is a really gentle but thorough way of keeping your gums clean and a way of reducing the risk of gum recession

Yes we ship internationally 

3 pin plug

We recommend placing the tip into your mouth while leaning over the sink. Partially open your mouth before turning the water flosser on so the water can flow freely into the sink. Leave the tip in your mouth while the unit is on to avoid mess. 

We don't recommend using the water flosser for anything other than flossing your teeth and cleaning your tongue

Yes, the water flosser is excellent to access difficult to reach areas around braces, bridges and orthodontic work

If used correctly, the water flosser will not damage gums. We always recommend to see your dentist regularly to ensure full oral health

Plaque is what forms on teeth and it takes three weeks to harden into tartar. Once tartar forms you will need to visit your dentist or hygienist to remove tartar with special instruments.  By using a water flosser you are working to prevent the formation of tartar by removing the build-up of plaque. 

Yes.

We do not recommend this for hygiene reasons 

A lot of patients find regular flossing uncomfortable. This may be due to inflammation if you haven't flossed before or you may be flossing too roughly. Always check with your dentist if you have inflammation or any pain.

Yes, water flossers can remove bacteria from beneath the gum line and in between the teeth improving oral health and bad breath. The spoon-like shape of our tongue scraper tip effectively removes bacteria from the tongue to help prevent bad breath. Place the tongue scraper in the centre of your tongue, half-way back. Turn the power on and gently pull the tip to the front of your tongue with light pressure. 

The buildup of plaque can lead to the teeth appearing more yellow. Plaque has a yellow colour. Water flossing helps remove plaque which will prevent build up of plaque. 

The most common cause of bleeding gums is inflammation. You may notice your gums bleed when you first use a water flosser. This is usually due to gum inflammation and the fact that you are now cleaning areas which will reduce inflammation. The best way to overcome this is to use the soft mode to begin with and gradually increase to the normal and pulse mode. Any discomfort and/or bleeding will disappear as your gum health improves. We recommend seeing your dentist and hygienist regularly to ensure overall good oral health

Two tanks should do the full mouth.

The unit should start again when stopped mid use, you just need to press and hold the button for a long second. 

The orthodontic tip is designed to be used on any orthodontic appliance. We often find food and plaque getting caught around permanent retainers (bars). I would recommend using the brush tip along the bar (at the back of the teeth) and the regular tip at the front of those teeth.

No.

1 X Derma-Roller

4 X Derma-Roller Tips 

1 X Pro Regeneration Serum x 1 

4 X Lip Sheet Mask

Hyaluronate and Hexapeptide-8

The Smile Rejuvenation System is a 3-step derma care system for smile enhancement and reduction of appearance of fine lines. The Spotlight Oral Care Smile Rejuvenation System is a safe, easy-to-use, clinically proven system which combines derma-rolling technology with a peptide-enriched serum and hydration-boosting lip mask to minimize the appearance of fine lines around the mouth. 

As dentists, when working with patients, Dr. Lisa and Dr. Vanessa look at the overall smile profile, which includes the skin and muscles surrounding the mouth. This at-home system works to support and nourish every aspect of this area, enhancing and rejuvenating your entire smile to its best. This system continues on the Spotlight oral Care mission to bridge the gap between oral health and oral beauty.

Working synergistically to promote healthy, glowing skin, 3000 dissolving derma-roller tips, rich in Hyaluronate and Hexapeptide-8, help to nourish the skin. This unique dissolving derma-roller tip technology helps to deliver hydrating Sodium Hyaluronate and a skin-firming peptide to the skin, enabling the highly concentrated, peptide-enriched Pro Regeneration Serum to help promote a smoother, more hydrated and radiant appearance, enhancing your smile overall. The specially formulated Lip Masks help moisturize and plump the appearance of lips.

The process of derma-rolling creates tiny, painless micro-channels in the skin. This unique dissolving derma-tip  technology delivers Sodium Hyaluronate and a skin-firming peptide to the skin. 

Plumps perioral lines

Hydrates & minimizes sad clown lines

Works with collagen & elastin to tighten & firm the jawline

Nourishes lateral cheek lines with active ingredients

Works to reduce the appearance of chin's fine lines

Replenishes hydration to fill hypermobile chin lines

This 3-step program helps to hydrate and revitalize skin around the mouth and lips, enhancing your smile.

Anyone who wants to hydrate and rejuvenate the skin around their smile. 

It's a dehumidifier to capture moisture. You should discard it once you open the packaging. 

The redness is due to the derma-roller tips stimulating the skin, also known as the ‘derma-roller effect’. This varies from different skin types when it is exposed to the dissolving derma-roller tips, but the redness will subside after. Please note that the redness of this skin occurs even when you use a scrub for exfoliating.

Once you apply the serum the redness will subside.

2-3 drops should be sufficient.

We recommend using the system once every quarter.

Yes, this system has been specifically designed for the smile area but is safe to use all over the face. 

Yes, the serum can be used every day.

An irritated/acne-prone or dry skin may have a longer recovery time after use. Users should observe the condition of their skin to determine whether to use it or not.   

Not recommended for use. 

We recommend using the system at night time to avoid sun exposure directly after use. Only use the products included in this system. SPF can be worn the following day. 

This kit comes in our 100% recyclable cardboard box. 

No

At night time to avoid direct contact with the sun, and after cleansing the skin. 

No, all of our products, including the products in this Smile Rejuvenation System, are free from all toxic ingredients including sulphates, microbeads, palm oils, parabens, triclosan, DEA, alcohol and SLS, and our formulations are never tested on animals. 

Yes, all of our products are vegan-friendly and cruelty-free.

Once you apply the serum the redness will subside.

2-3 drops should be sufficient.  

We recommend using the system once every quarter. 

Yes, this system has been specifically designed for the smile area but is safe to use all over the face. 

Yes, the serum can be used every day.

An irritated/acne-prone or dry skin may have a longer recovery time after use. Users should observe the condition of their skin to determine whether to use it or not.   

It’s recommended that you consult their doctor before use 

Yes, it is safe unless you have active acne, in which case you should not use the system 

Yes it’s safe to use on mild to moderate rosacea

You can use it as your regular toothpaste as it contains fluoride which helps prevent tooth decay. It contains everything you need to protect against all of the most common dental issues along with whitening your teeth.

Use it twice daily; morning and night.

We recommend using our toothpaste as part of your normal oral care regime and during and after your two-week whitening course as it enhances and maintains whitening results.

Our whitening toothpaste contains the active whitening ingredient Hydrogen Peroxide, the same as our whitening strips - as well as all of our other whitening products. If you are looking to primarily whiten your teeth a few shades, we would advise starting off with our whitening strips and then using our toothpaste for whitening teeth to upkeep your pearly whites.

As dentists, we recommend the use of fluoride in your toothpaste as it is one of the only proven ingredients to reduce decay. Fluoride used twice daily has been proven to stop early decay and prevent future decay. As dentists, we recommend using toothpastes that have clinically proven active ingredients and fluoride is a key ingredient to incorporate into your oral care products.

No, as dentists we can only stand by a toothpaste that contains active ingredients such as fluoride as it prevents and reduces dental decay.

We generally advise 18+ years to use our toothpaste for whitening teeth.

We would advise using our Toothpaste for Gum Health and our whitening strips. You can now use our dental decoder on our website to see which products are most suitable for you - https://eu.spotlightoralcare.com/pages/dental-decoder-quiz-1

Yes, our Toothpaste for Total Care is suitable for children aged 7+ years.

This toothpaste has been created by dentists and mothers, formulated with clean, clinically proven, active ingredients and supported with Folic Acid to combat some of the most common oral care concerns experienced by pregnant and breastfeeding women.

The lining of your mouth is 50 times more absorbent than your skin so your toothpaste is directly absorbed into your bloodstream. It's really important to use oral care products that are free from questionable ingredients such as DEA, propylene glycol and triclosan. But we also don't recommend natural products as we often see a rise in oral disease and natural products don't offer any protection against decay and inflammation. Our Pregnancy Toothpaste is the best of both- targeted active ingredients but in a clean formulation that supports the health of both mother and baby.

Using active ingredients and a toxin-free formulation, this toothpaste targets some of the most common oral care concerns experienced by pregnancy and breastfeeding mothers, from Cavity Protection and Strengthening Enamel to Maintaining Gum & Tooth Health. And, supported with Folic Acid, our toothpaste offers total oral care protection for mother and baby. 

Hormonal changes in the body during pregnancy can lead to an increased risk of gum disease and gum inflammation. Using Pregnancy Toothpaste can help to protect oral health and defend against these concerns. 

It comes in our 100% fully recyclable sugarcane tube. It is packed into a carton, which has less packaging than the cylinder. 

You can use it while pregnant and postpartum for up to 2 years. 

Anyone who is pregnant and/or breastfeeding and anyone who is postpartum for up to 2 years. 

First thing in the morning before eating and last thing in the evening after eating. If you experience morning sickness, wait at least 1 hour before brushing your teeth to prevent enamel erosion.

Twice a day. 

Yes, you can switch to the pregnancy Toothpaste even if you don’t suffer from bleeding gums. This toothpaste will support and protect your overall oral health throughout pregnancy.

No, you can use Pregnancy Toothpaste while pregnant and up to 2 years postpartum, even if you are not breastfeeding.  

Yes, you can use the Pregnancy Toothpaste with all of Spotlight Oral Care’s products, except our Teeth Whitening Strips. 

Fluoride, which works by strengthening the tooth enamel and preventing future cavities.

Folic Acid, which is important during pregnancy. 

Toothpastes: 0.0001% w/w

Yes, fluoride is recommended to prevent future decay and remineralise early decay. Fluoride also helps with the remineralisation of enamel and is safe for pregnant and breastfeeding women.

Use a pea-sized amount of Pregnancy Toothpaste to brush teeth and gums twice a day. If you experience morning sickness, wait at least 1 hour before brushing your teeth to prevent enamel erosion.

Yes, this toothpaste is suitable for sensitive teeth and bleeding gums.

1. Brush teeth and gums twice a day with Pregnancy Toothpaste to protect mother and baby’s oral and overall health 

2. Use a Sonic Toothbrush throughout pregnancy and breastfeeding to ensure teeth and gums receive the best clean possible 

3. If you experience morning sickness, wait at least 1 hour before brushing your teeth to prevent enamel erosion

4. We recommend seeing your hygienist every 3 months throughout pregnancy to maintain oral health 

5. Using a Water Flosser once a daily also ensures plaque is removed and no debris builds up in the teeth

If you experience morning sickness, wait at least 1 hour before brushing your teeth to prevent enamel erosion.We also recommend using a mouthwash instead of brushing teeth directly after being sick. 

1. An increase of gum inflammation due to changing hormones. This can lead to worsening inflammation and damage to the gums and bone that support the teeth with long term consequences in terms of oral health.

2. Acid erosion from acid reflux and heartburn or if a pregnant woman is vomiting. Acid from the stomach erodes the enamel.

3. A change in diet due to eating more often or changing what they are eating leads to increased risk of decay or cavities.

The flavour is a mild mint.

You should brush your teeth twice a day for 2-3 minutes at a time. You don’t need to brush your teeth after each meal but some people prefer to. If you are, be careful not to overbrush or brush too harsh as this can lead to receding gums. If you are wearing metal braces, we would advise brushing your teeth after each meal.

Flossing is essentially just as important as brushing is. We should floss each day, it removes debris and food caught between your teeth that a regular toothbrush cannot reach.

Often, flossing can hurt because we are not doing it often enough! If you have inflamed or bleeding gums, you might need to start using products that contain clinically proven active ingredients that target this specific issue such as our Gum Health Toothpaste. If the problem persists, you should make an appointment to see your dentist, as you may require treatment.

If your gums hurt when you floss, be gentle with yourself and make it a daily habit to floss before bed and your gums should be feeling healthier in no time.

As a rule of thumb, we advise visiting the dentists twice a year for a check up and cleaning. You should get your teeth professionally cleaned every 6 months - this time frame varies for each individual (if you have braces you will need to get your teeth cleaned more often).

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Installments by Afterpay can only be applied to purchases made on Spotlight Oral Care website.

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard or American Express (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Check out the Afterpay Payments FAQ

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our shipping page for more information by clicking here.

Yes, transaction value limits apply to purchases made on Spotlight Oral Care using Installments by Afterpay.

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

You can access your Customer Portal in two ways:
1) Click the unique Customer Portal link sent to you via email or SMS.

2) Log into your Spotlight Oral Care customer account on the website, then click on “Manage Subscriptions”. If you don’t have a customer account with us, create one here first.

If you don’t have a customer account with us yet, fill in the form here and follow the steps provided.

You can update or edit your shipping address by logging into your Spotlight Oral Care customer account on the website, then clicking “Manage Subscriptions”. On your Subscription Portal, click on the “Shipping addresses” tab to update your shipping address.

Yes, you can cancel your Subscription whenever you want. There is no minimum number of charges. However, in the event that a shipment is already on the way, you will be charged for this shipment. Make sure to cancel your subscription ahead of the renewal date.

We are sorry to see you go. Please share your questions or feedback at info@spotlightoralcare.com!

You can cancel your subscription by logging into your Spotlight Oral Care account on the website, then click on “Manage Subscriptions”. Once in the Subscription portal, click on the “Subscriptions” tab to manage, add or cancel your Spotlight Oral Care subscriptions.

Please note that shipments in transit at the time the cancellation is processed will be due.

Yes. Skipping your next delivery can be useful if you have a lot of product currently or if you’ll be away on the next delivery date.

To do so, log into your Spotlight Oral Care account and click on the “Manage Subscriptions” button. Click on the “Upcoming orders” tab to see all upcoming deliveries for your subscriptions. To skip a delivery, click ‘Skip’ to the right of each order.

No, it is not possible to use a coupon code to purchase a subscription or to purchase a subscription at a discounted price.