How often should I repeat the course?
This totally depends on your diet and how much tea/coffee etc you drink. Normally, we recommend repeating a full course every 6 months and try to top up every 3 months with generally 5 days worth.
I have a veneer/crown. Will the strips whiten my teeth?
No whitening system will ever whiten veneers or crowns as they are made of porcelain. The whitening strips will whiten natural teeth but normally when a crown or veneer goes in, they are matched to the shade of the teeth around them. As you get older, your natural teeth darken a little so whitening every 6 months will brighten your natural teeth closer to the shade of the porcelain.
Can I use them if I’m pregnant?
No, we do not recommend using the whitening strips while pregnant or breastfeeding but you can use our whitening paste, pen and mouthwash.
Will the strips cause me sensitivity?
Whitening your teeth is an active process so some people may experience sensitivity. Our system includes a vit e gum comforting oil which is what we use in clinical practice every day to reduce any irritation and rejuvenate the oral tissues.
Does it work?
Yes, Spotlight contains the ingredient hydrogen peroxide which is clinically proven to whiten teeth.
Which strip is from the top and which is for the bottom?
The longer strip is for your top teeth and the shorter strip is for your bottom teeth.
Can I use the strips overnight?
No, the strips are designed to be used for one hour every day for two weeks.
Can you use teeth whitening strips with fixed metal braces?
No, the strips have to be applied on natural teeth.
I am experiencing white patches after I use the strips. Why is this?
These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away.
I used your whitening strips and my teeth didn’t whiten up at all, do I need a second box?
Depending on the desired result, some people may require a second box. Make sure to use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
How many courses of whitening strips can I do in a row?
If you wish to do a second box you can. Then top up maybe once or twice a week with a strip, it depends on your diet and lifestyle.
How often would you advise to top up whitening with a strip?
One or twice a week.
What age can you start using the whitening strips?
We advise people who are 18+ years to use our whitening strips. Below that age, you can use our whitening mouthwash, pen and toothpaste
I have receding gums, can I use you whitening strips?
How often does it last?
Depending on how often you use it. It is ideal to be used on the go or as a top-up after your two-week whitening course.
Is it as effective as the strips?
If you’re looking to whiten your teeth, we recommend using a course of whitening strips and use the pen as a top-up or for getting rid of daily stains from tea, coffee, red wine or any dark coloured foods such as curries, chocolate or anything tomato-based
Whitening Result Query
Thanks for getting in touch with us. Spotlight uses the active ingredient hydrogen peroxide which is clinically proven to whiten teeth. Spotlight is also clinically proven. In saying this there are many factors that may contribute to the rate of whitening to your teeth.
1. If you consume large amounts of tea & coffee before or during your whitening process this will affect the whitening rate, as they contain tannins that stain your teeth.
2. Avoid dark coloured foods such as curries, anything tomato-based and chocolate as these also promote staining to occur. We normally recommend avoiding dark coloured foods and liquids, especially during the 2-week whitening course.
3. Smoking - smoking contributes to staining of the teeth as nicotine, tar and other chemicals stain the teeth.
4. Condition of enamel - if you have damage to your enamel, over time, dentine becomes exposed - which is yellow in colour.
5. If you haven't visited your dentist in 6 months, you may have a build up of plaque and tartar that stops the active ingredients in the strips from penetrating onto the enamel which will result in a less that ideal whitening treatment. Please ensure to see your dentist and hygienist regularly.
Depending on the results a person wants to achieve, they may require a second box. I hope this information helps.
I have receding gums, can I use your sonic toothbrush?
Yes, our sonic toothbrush has three different speed settings. If you find you have sensitive teeth or gums then the ‘sensitive’ speed level is perfect for you. It ensures you are receiving an effective clean without being too harsh on your gums or teeth.
Can my child use the sonic brush? How young can you use it?
Yes, kids can use the sonic toothbrush - just make sure they’re using the sensitive setting.
How long is the charging time?
Charge time is a full 15 hours for our sonic brush to ensure it lasts the 70-day battery life.
How often should I change the head?
We advise people to change their toothbrush head every 3 months.
What makes the sonic brush any different from a regular electric toothbrush?
Our Spotlight Sonic Toothbrush has three different settings - Sensitive, Clean and White. Each has a different level of speed to ensure that you are comfortable while brushing your teeth. The high-frequency and brush movements ensure that both your toothpaste and oxygen is reaching those little spaces between your teeth that can be hard to get to. This technique ensures your teeth are receiving the best clean possible and the sonic brush does all the work for you.
Can I use the whitening toothpaste as my regular toothpaste?
You can use it as your regular toothpaste as it contains fluoride which helps prevent tooth decay. It contains everything you need to protect against all of the most common dental issues along with whitening your teeth.
How often do I use it?
Use it twice daily; morning and night.
Can I use the paste with the strips or after my 2-week whitening course?
We recommend using our toothpaste as part of your normal oral care regime and during and after your two-week whitening course as it enhances and maintains whitening results.
I have sensitive teeth and want to whiten my teeth, will your whitening toothpaste be enough?
Our whitening toothpaste contains the active whitening ingredient Hydrogen Peroxide, the same as our whitening strips - as well as all of our other whitening products. If you are looking to primarily whiten your teeth a few shades, we would advise starting off with our whitening strips and then using our toothpaste for whitening teeth to upkeep your pearly whites.
Why does your toothpaste contain fluoride?
As dentists, we recommend the use of fluoride in your toothpaste as it is one of the only proven ingredients to reduce decay. Fluoride used twice daily has been proven to stop early decay and prevent future decay. As dentists, we recommend using toothpastes that have clinically proven active ingredients and fluoride is a key ingredient to incorporate into your oral care products.
Would you make a non-fluoride toothpaste?
No, as dentists we can only stand by a toothpaste that contains active ingredients such as fluoride as it prevents and reduces dental decay.
What age can my child use the whitening paste at?
We generally advise 18+ years to use our toothpaste for whitening teeth.
I want to whiten my teeth and I have receding gums, which toothpaste should I buy?
We would advise using our Toothpaste for Gum Health and our whitening strips. You can now use our dental decoder on our website to see which products are most suitable for you - https://eu.spotlightoralcare.com/pages/dental-decoder-quiz-1
Can I use one of your adult toothpaste for my child?
Yes, our Toothpaste for Total Care is suitable for children aged 7+ years.
What are the blue particles in your whitening paste made from?
They are made from hydrated silica beads.
Oral Care Hygiene
How often should I brush my teeth? Should I brush after each meal?
You should brush your teeth twice a day for 2-3 minutes at a time. You don’t need to brush your teeth after each meal but some people prefer to. If you are, be careful not to overbrush or brush too harsh as this can lead to receding gums. If you are wearing metal braces, we would advise brushing your teeth after each meal.
How often should I floss?
Flossing is essentially just as important as brushing is. We should floss each day, it removes debris and food caught between your teeth that a regular toothbrush cannot reach.
I find flossing hurts, how can I help this?
Often, flossing can hurt because we are not doing it often enough! If you have inflamed or bleeding gums, you might need to start using products that contain clinically proven active ingredients that target this specific issue such as our Gum Health Toothpaste. If the problem persists, you should make an appointment to see your dentist, as you may require treatment.
If your gums hurt when you floss, be gentle with yourself and make it a daily habit to floss before bed and your gums should be feeling healthier in no time.
How often should I visit the dentist/hygienist?
As a rule of thumb, we advise visiting the dentists twice a year for a check up and cleaning. You should get your teeth professionally cleaned every 6 months - this time frame varies for each individual (if you have braces you will need to get your teeth cleaned more often).
I’m pregnant and my gums are sore, what can I do to help this?
While you are pregnant, hormonal changes can lead to increased bleeding and inflammation. We recommend seeing your dentist and hygienist regularly throughout your pregnancy as this is a very important time to ensure that your oral health is in good condition. One of the most common complaints while pregnant is that your gums can become inflamed, we recommend using our toothpaste for gum health and to floss twice daily.
How is your toothpaste tube 100% recyclable?
Our toothpaste tubes are made from a byproduct of sugarcane, which is carbon negative in its production. When you are finished using your toothpaste, you can cut off the nozzle, clean out the inside and recycle it with your household plastics.
What is Installments by Afterpay?
Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
How do I use Installments by Afterpay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Where can I use Installments by Afterpay?
Installments by Afterpay can only be applied to purchases made on Spotlight Oral Care website.
Can I use Installments by Afterpay if I’m an international customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard or American Express (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Where can I find common questions about payments?
Check out the Afterpay Payments FAQ
When will my items be delivered if I use Installments by Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our shipping page for more information by clicking here.
Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on Spotlight Oral Care using Installments by Afterpay.
What products are not eligible for purchase using Installments by Afterpay?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Installments by Afterpay?
If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org
What if I can’t pay an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.